Support
Buyers get support by email. Here is what it covers and what to expect.
What support covers
Email support for bugs in the listed features.
First response
First response within 2 business days. Write to support@agentlaire.com.
Updates
Free fixes and updates for the Odoo version you bought.
Upgrading Odoo
Each major Odoo version is its own listing on the Apps Store, so you buy the modules for the new version.
When a new Odoo version comes out, its modules launch at a reduced price for the first weeks.
Partners
Each client database needs its own purchase.
Security issues
Report a vulnerability or send a security questionnaire to security@agentlaire.com. The Security page explains the design.